IBM Scotland works with outsourcing partners to recruit more employees with disabilities
IBM indirectly recruits disabled people to administrative roles through a strong relationship with an outsourcing partner. The computer giant already outsources some production processes in Scotland to Haven Products, a small business where 82% of staff have disabilities. The service of Haven Products will be expanded and will soon include also administrative tasks. Linda Scott, integrated operations and location manager at IBM’s in Scotland, says: “The relationship with Haven Products was born out of a manufacturing base, but as the relationship has developed over the years we’ve moved from manufacturing to services.” She also stresses that the relationship with the business partner Haven both encouraged a diverse workforce and supported the local community. “If you have the right skills and are willing to learn then you can provide value,” she says. “If you’re disabled, it doesn’t mean you can’t do that. “And there are benefits in diversity of thought and different ways of looking at things.” She continues that IBM consistently “worked towards getting disabled people into the mainstream business”. Haven Products also works with companies such as Morgan Stanley and National Semiconductor and was awarded the Star Social Firm quality mark in December by Social Firms UK.
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